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Users

A user is a system access account that represents a real person. Each user has authentication credentials and is associated with one or more roles that determine their permissions.

What it is used for

Identifying people who access the system, controlling authentication and authorization, assigning cases and tasks, and maintaining traceability of actions.

Configuration

FieldDescription
Full nameFirst and last name of the user
EmailEmail address for notifications
UsernameUnique identifier for login
PasswordLocal password (or integration with LDAP/SAML)
Assigned rolesRoles that determine the user's permissions
TagsTags for classification

Authentication methods

Gredit supports three authentication methods:

  1. Native authentication: Username and password managed locally in Gredit.
  2. LDAP: Authentication against Active Directory or another corporate LDAP server. See LDAP configuration.
  3. SAML: Federated authentication through an external identity provider (IdP). See SAML configuration.

Relationship with other modules

  • Has an assigned Role
  • Can be assigned to Cases
  • Their actions are recorded in Access logs
  • Can execute Jobs and Scripts according to permissions
  • Can authenticate via native authentication, LDAP, or SAML